IT Support Specialist · AKA Energy Systems
Supports infrastructure and security operations across virtualization, identity, endpoint, server, and network environments.
- Implemented Microsoft Entra ID Conditional Access policies to reduce exposure to token theft and unauthorized session persistence.
- Built and configured internal phishing simulation campaigns with GoPhish for awareness testing and internal readiness exercises.
- Provisioned and managed Windows and Ubuntu virtual machines in Proxmox, including static IP assignment and VLAN-aware configuration.
- Improved endpoint operations with ManageEngine Desktop Central for patching, software deployment, inventory, and remote administration.
- Contributed to early planning for a Wazuh-based SIEM deployment for centralized logging and future detection coverage.
Areas: Microsoft Entra ID, GoPhish, Proxmox VE, ManageEngine Desktop Central, Windows, Ubuntu, endpoint operations, network support.